University Housing and Technology Coordinator

Summary:

Reporting to the Director of Residential Life and Housing, The Room Assignment & Technology Coordinator is responsible for the coordination of room assignments and technology for new and returning students throughout the year, including summer. This position works closely with many University offices including Admissions, Financial Aid, Disability Services, Student Accounts, and various Academic Units. Essential Duties and Responsibilities:

• Coordinate the master calendar for Residential Life & Housing's registration process, to include summer housing.
• Coordinate the ongoing housing application process and annual housing renewal process.
• Coordinate the early arrival/late departure process for students needing to move in early and/or move out late.
• Oversee the meal plan loading/removing process, and general meal plan tracking and/or updates.
• Coordinate the mechanics of assignments including special interest living communities and living learning communities that are placed within the residence halls.
• Work with Athletics to gather break housing needs, and coordinate the placement/reassignment of athletes when the residence halls are closed during the academic year.
• Ensure accuracy of data by running daily reports and working with the staff to verify the accuracy of data.
• Plan and coordinate the logistical aspects of summer housing programs that are sponsored by Alabama A&M University.
• Provide day-today response to room changes, vacancies and reassignment of rooms.
• Provide professional, customer service oriented response to students, parents, and guardians as limited by federal and state laws.
• Work with Hall Directors and Property Manager to implement technology in the housing application process.
• Manage the housing assignment process, including cancellations and no-shows.
• Maintain a working knowledge of software associated with room assignments.
• Maintain and processes all wait list applications in order to fill current and future vacancies.
• Responsible for ensuring maximum occupancy by running and reviewing daily reports and completing appropriate follow through with staff members.
• Organize the mechanics for all new student placements.
• Participate in the yearly review of the housing handbook and formulates rules and procedures as appropriate for operation.
• Participate in weekly staff meetings and disseminate information as appropriate.
• Responsible for updating, creating and dissemination of electronic messaging in the form of posters, flyers, and on-line website marketing materials related to the housing calendar information and the registration process.
• Perform other duties as assigned.

Minimum Position Requirements (including years of experience, certifications, licenses, etc.):

• Bachelor's degree (Bachelor's degree in relevant field is a plus)
• 2-5 years of experience in database computer technologies or a relevant field.
• Minimum two (2) years of professional residence life experience.
• Experience with database computer technologies, e.g., Adirondack Solutions, CBORD, and Banner, Simplicity-Residence, or similar programs.
• Experience in social media, Twitter, Instagram etc.
• Must have strong project management, time management, and organizational skills.
• Must have knowledge of Microsoft Office to include, Word, Outlook, Excel and PowerPoint.
• Must have the ability to lift a minimum of twenty (20) pounds.
• Ability to walk buildings and up and down stairs.

Knowledge, Skills, and Abilities:

• Excellent written and oral communication skills
• Excellent networking skills
• Must be willing to learn and work with new and existing technology
• Ability to travel to professional conferences