Academic Success Coach/Public Communication Specialist

Primary Purpose of the Organization:

The Division of Strategic Enrollment & Student Success (SESS) supports the University's mission by coordinating enrollment, retention, and student success initiatives. The division focuses on improving student experience through strategic communication, data-informed practices, and collaborative support services that promote access, persistence, and timely degree completion.

Primary Purpose of the Position:

The Academic Success Coach provides temporary creative and communications support to the Division of Strategic Enrollment & Student Success by assisting the Public Communication Specialist with graphic design, digital media, and social media-related projects. This position supports the development, coordination, and execution of visual and digital content to enhance communication efforts, promote student engagement, and support divisional initiatives. The role assists with day-to-day creative tasks while helping ensure timely delivery of communication materials across multiple platforms.

Minimum Education and Experience Requirements:

• Bachelor's degree from an accredited institution
• Demonstrated experience in graphic design and social media content creation
• Experience using digital design and content creation tools (e.g., Canva, Adobe Creative Suite, or similar platforms)

Knowledge skills and abilities:

• Working knowledge of graphic design and visual communication principles
• Ability to assist with photography, basic video editing, and digital media projects
• Ability to create, edit, and schedule social media content across platforms
• Familiarity with social media best practices and content scheduling tools
• Strong organizational and time-management skills
• Ability to follow brand guidelines and creative direction
• Attention to detail and accuracy
• Ability to work collaboratively with staff across departments while managing assigned tasks independently
• Effective written and verbal communication skills

Preferred Qualifications:

• Bachelor's degree in Graphic Design, Communications, Marketing, Media, or a related field
• Experience supporting communications or marketing efforts within a higher education, nonprofit, or organizational setting
• Experience with photography and basic video editing for digital and social media use
• Familiarity with brand guidelines and content standards
• Experience managing multiple projects and deadlines in a fast-paced environment