Project Director/Academic Success Coach, Student Support Services

Project Director/Academic Success Coach, Student Support Services

Project Director/Academic Success Coach, Student Support Services

Company:

Northwest Missouri State University

Job Location:

Category:

Student Affairs and Services

Type:

Full-Time

PRIMARY DUTY:

The Program Director of Student Support Services (SSS) provides strategic

leadership, oversight, and day-to-day management of Northwest's federally funded TRIO SSS program. The SSS program supports 180 eligible

students demonstrating academic need who are first-generation, low-income, or have documented disabilities. This role is responsible for

critical program and grant management functions, including participant recruitment, selection, assessment, and engagement; delivering

effective support services; maintaining compliance with federal regulations; and using data to drive continuous improvement.

ESSENTIAL FUNCTIONS:

Provide leadership for the SSS program to ensure strong student engagement,

effective program services, and progress toward program outcomes.

Develop and execute assessments of all program components to

monitor progress towards objectives, guide data-informed improvements, and adapt as needed to enhance outcomes for program participants.

Oversee recruitment, selection, planning and implementation of Summer Bridge program, and continued engagement of 180 program

participants annually, ensuring compliance with federal guidelines and supporting long-term student retention and success.

As

Academic Success Coach, assess and monitor the academic, social, personal and career progress of 90 project participants and meet

individually with project participants to discuss, identify and address possible barriers to completing an undergraduate degree.

Maintain Project Database and ensure timely, accurate submission of compliance reports to the Department of Education, including

documentation of student participation and budget expenditures, in full accordance with federal requirements.

Supervise SSS

professional staff and student mentors through clear goal setting, regular feedback, formal performance evaluations, and professional

development opportunities, while fostering a student-centered, collaborative team environment focused on achieving program outcomes.

Serve as liaison between students and university professional staff and employees. Collaborate with campus service providers to

conduct workshops and events and encourage program participants to fully utilize all available support.

Work with the Trio

Specialist to develop and manage the program budget to ensure compliant, effective use of federal funds. Monitor expenditures, coordinate

procurement, prepare financial documentation, and maintain financial records in accordance with federal and institutional requirements.

Lead completion of Annual Performance Report in collaboration with supervisor

Assist supervisor with grant writing

Serve on various university committees along with other duties as assigned.

REQUIREMENTS:

Education: Master's degree in the area of Counseling, Education, Psychology or related field

Experience: Three years' experience in a related field

Skills: Demonstrated ability to work effectively with a broad range of

University and community members

Supplemental Information:

WORKING CONDITIONS:

Office-style setting, some conference and program travel required

SUPERVISORY

RESPONSIBILITIES: Directly supervises SSS pro-staff and student mentors

EQUIPMENT/MATERIALS

USED: Computer, social media and presentation material

TYPICAL PHYSICAL DEMANDS:

Ability to lift 20 pounds

COMMUNITY: Northwest Missouri State University is located in

Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St.

Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city's

website at www.maryville.org.

UNIVERSITY: With an enrollment of about 9,000 students, Northwest is a coeducational, primarily residential four-year

university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus and through Northwest

Online.

Founded in 1905 and ranked by U.S. News and World Report among the top public regional universities in the Midwest, Northwest

boasts a high retention rate and a graduation rate in the 95th percentile among its peers. Additionally, results of the Ruffalo Noel Levitz

Student Satisfaction Inventory show Northwest students are more satisfied than students at national peers, and 78 percent of Northwest

students report they would repeat their University experience, compared to 75 percent of students surveyed nationally at their respective

institutions.

Furthermore, the University is a national model for student success and career placement with 93 percent of bachelor's

degree earners and 99 percent of master's degree earners securing employment or continuing their education within six months of completing a

degree at Northwest, according to the most recent data.

Northwest places a high emphasis on profession-based learning to help

graduates get a jumpstart on their careers while maintaining competitive tuition rates and generous financial assistance to help minimize

the financial barriers students may face when pursuing a college degree.

Students have opportunities to build their resumes with

experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the

R.T. Wright Farm, Mozingo Outdoor Education Recreation Area, a partnership with the National Geospatial-Intelligence Agency or Knacktive, a

student-driven integrated digital marketing communications agency. In conjunction with its emergency and disaster management program,

Northwest organizes and hosts Missouri Hope, an annual mass casualty training exercise that attracts first responders and emergency workers

from throughout the nation and provides hands-on training in preparation for a natural disaster.

The University's vibrant and diverse

learning community also offers more than 150 student organizations, and textbooks and a laptop are included in tuition, saving students an

estimated $6,900 over four years. Northwest offers 1,200 student employment positions, allowing students to build professional skills

through its internationally benchmarked student employment program.

For more information about Northwest and its performance, visit

www.nwmissouri.edu/aboutus/facts/.

APPLICATION DEADLINE: Until filled

DATE AVAILABLE: May 1, 2026

TO APPLY: Follow the steps of the online application process. Please contact the

Office of Human Resources at ... or email ... if more information is

needed regarding the process.

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