Academic Advisor

Academic Advisor

Position Summary:
Oversees academic advising activities regarding specific student caseload of approximately 300 students in cooperation with the other Academic Advisors, Director of Advising, and Faculty Mentors. Assess academic progress, as well as assisting in the triage of students identified as at risk of not passing their courses, responds to student academic inquiries, assists in the resolution of academic problems, and refers students to appropriate support services as necessary. Assists students in the development of academic plans and class schedules. Initiates and maintains contact with advisees as well as academic departments. Develops and maintains appropriate files, records, and campaigns, using University retention software. Creates and completes designated campaigns including coordinated care, for tracking academic progress of students on caseload, using University retention software.

Essential Duties and Responsibilities:

• Advises specific student caseload of 300 including but not limited to academic program planning and schedule planning, and provides referrals to and coordinates with faculty, as appropriate.
• Assesses academic progress, responds to student academic inquiries, assists students with completion of University required approvals (e.g. course substitutions, permission to enroll at another University and others).
• Assists in the resolution of academic problems and refers students to appropriate support services as necessary.
• Develops, creates and completes campaigns for targeted student outreach to promote appropriate academic progress and completion.
• Attends Registration Days programming each semester. Assists in preparation for Registration Days.
• Works with Faculty Mentors and Department Chairs to keep updated on Degree Plan changes, course recommendations, degree requirements and course rotations.
• Develops and maintains appropriate files and records for each student.
• Designs and facilitates workshops for students and advisors.
• Performs other duties assigned by Director of Academic Advising & Retention.
• Some evenings and weekends required.

Education, Certifications and/or Licenses:

• Associates required; Bachelors preferred.

Experience:
At least 1 year of advising or related experience in higher education required.
Experience with working with students.

Knowledge, Skills & Abilities:

• Knowledge of academic environments, particularly in higher education, and principles of student development theory and academic advising.
• Outstanding interpersonal and community relations.
• Ability to plan, prioritize tasks and meet deadlines while working on multiple tasks
• Strong organizational and time management skills.
• Ability to work collaboratively with wide range of constituencies in a diverse community.
• Knowledge of rules, standards, regulations, and laws regarding student records.
• Ability to investigate, analyze data, draw conclusions, and make decisions to solve problems.
• Proficiency with an integrated administrative system and current computer software programs.
• Skill in organizing resources and establishing priorities.
• Ability to make administrative /procedural decisions and judgments.
• Flexibility to work independently and as a member of a team.
• Knowledge of academic environments, particularly in higher education, and principles of student development theory and academic advising.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other University employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to comply with rules, standards, regulations, FERPA related laws, and laws related to student records and confidentiality.
• Ability to adhere to University and departmental policies and procedures.
• Ability to complete all physical tasks as needed.

Posting Detail Information Posting Number:
2016AS1102P

Posting Open Date:

Open Until Filled:

Posting Close Date:

Special Instructions to Applicants: