Assistant Registrar for Operations and Student Services

Position Number:
000393

Functional Title:
Assistant Registrar for Operations and Student Services

Position Type:
Staff

Position Eclass:
EP - EHRA 12 mo leave earning

University Information:
Located in North Carolinas third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The Universitys 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit:
In support of the mission of UNC Greensboro, the University Registrars Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Position Summary:
The Assistant Registrar for Operations and Student Services plays a central role in maintaining academic records and delivering support to the University Registrars Office. Reporting to the Senior Assistant Registrar, this position supervises a team of both full time and part time staff and is dedicated to providing an exceptional experience for students, faculty, and staff ensuring the highest quality of services and support.

Minimum Qualifications:

• Relevant post-Baccalaureate degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.

Additional Required Certifications, Licensures, and Certificates:

Preferred Qualifications:

• Masters degree from an accredited college or university and three years of experience in a registrars office.
• Demonstrated expertise working with student and academic records, including student records privacy ( FERPA ) policy and procedures.
• Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.
• Familiarity with issues that influence higher education and/or the profession.
• Passion for enhancing the student and faculty experience.
• Attention to detail and commitment to maintaining high standards in recordkeeping and service delivery.
• Adaptability and willingness to embrace new technologies and procedures to improve efficiency and effectiveness.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Excellent verbal and written communication skills.
• Demonstrated commitment to providing outstanding customer service.
• Ability to explain processes and procedures with clarity and accuracy.
• Capacity to work both independently and as part of a collaborative team.
• Knowledge of student information systems or applications such as: Ellucian Banner, National Student Clearinghouse, Leepfrog CourseLeaf, and Degree Audit and experience in a decentralized University preferred.

Special Instructions to Applicants:

Recruitment Range:
$59,205 - $60,000

Org #-Department:
University Registrar's Office - 10204

Job Open Date:
05/13/2026

For Best Consideration Date:

Job Close Date:

Open Until Filled:
Yes

FTE:
1.000

Type of Appointment:
Permanent

If time-limited, please specify end date for appointment.:

Number of Months per Year:
12

FLSA:
Exempt