Graduate and Adult Admissions Counselor
Position Number:
S217PD
Branch:
School of Adult Studies and Graduate Admissions(BR)
Division:
School of Adult Studies and Graduate Admissions (DIV)
Department:
Graduate Admissions
Location:
Jackson
FLSA:
Exempt
Job Summary:
This position has the responsibility to coordinate and support the admissions plan and enrollment process attracting highly qualified adult and graduate students to Union University.
About Union University:
Founded in 1823, Union University is a private, coeducational liberal arts-based university offering bachelors, masters, and doctoral degrees, with a total enrollment of about 2,600. The main campus is located in Jackson, Tenn., with additional campuses in Germantown and Hendersonville. A national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education, Union is consistently ranked among the nations premier Christian universities.
Essential Job Duties:
- Possess thorough knowledge of all adult and graduate programs to advise prospective students on degree options and accurately guide them through the admissions process.
- Coordinate and support all activities related to the enrollment process including recruitment of highly qualified applicants at the local, state, and national level.
- Correspond with prospective students by letter, email, text, and phone call to answer program level questions and to give appropriate steps for interested students to apply to their respective program.
- Evaluate transcripts and any additional criteria ( GPA , resume, etc.) of potential students in order to determine the qualifications needed for admission into the program in conjunction with program directors, includes marking, stamping, and sending transcripts to the Academic Center.
- Calculate GPAs, if needed, for each application file submitted to Graduate Admissions as needed and directed.
- Process applications, transcripts, and all mail for the Graduate Admissions office which includes maintaining clean organized files on each applicant and correctly entering information in Colleague.
- Create, maintain, and update all student files (electronic) as needed using Microsoft Excel, Microsoft Teams, and SoftDocs.
- Collect and process all deposits, if applicable, for each applicant required to take courses or be guaranteed a place in the cohort to which they are applying.
- Assist and support in the implementation and ongoing comprehensive Graduate Admissions marketing and recruitment plan, incorporating technology in marketing and recruitment plans and enrollment processes where applicable; Assist in the development and updating of recruitment materials.
- Demonstrate effective organizational skills with the ability to multitask.
- Maintain accurate and up-to-date information about prospective applicants, including the maintenance of related reports.
- Assist in the creation of weekly reports concerning inquiries and enrollment.
- Collect and analyze trends in admission data to support marketing and recruitment plans and enrollment processes for Graduate Admissions.
- Configure and maintain program applications within enrollment management systems for Jackson, Germantown, and Hendersonville campuses as well as online, and update each application per academic year and cohort; Maintain relationships with enrollment management systems providers to resolve any issues that may arise with the program.
- Collaborate with coordinators/program offices concerning applicant approvals; send decision letters (acceptance, denial, and provisional letters) to each applicant.
- Coordinate with financial aid to identify support for students.
- Create Union University ID numbers, profiles, program of study, and input transcripts into Colleague as needed.
- Lead recruiting activities such as campus tours for prospective students, college fairs, virtual preview day events, community events, etc. and develop a calendar of events.
- Manage automated recruitment campaigns in Slate.
- Advise students for their first semester and assist with course registration, handle drops/withdrawals as needed.
- Additional duties may be assigned by the dean as needed.
Other Job Duties:
Required Qualifications:
Graduation from an accredited college or university with an associates degree and related experience. This position requires excellent organizational and technological skills, a willingness to travel for recruitment if needed, and the physical ability to carry marketing materials, including print materials, banners, and folding tables.
Preferred Qualifications:
Preference will be given to candidates with a bachelors degree.
Christian Requirement:
Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union Universitys Identity, Mission, Core Values, and Statement of Faith , and articulate a Christian worldview in their work and life.
Posting Detail Information Posting Number:
S272P
Special Instructions to Applicants:
Job ID: 521319616
Originally Posted on: 5/15/2026
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