Support Specialist (School Receptionist)

YORK PREPARATORY ACADEMY

South Carolina Public Charter School District

TITLE: Support Specialist (School Receptionist)

POSITION TYPE: Non Exempt

AGREEMENT TERMS: 12 month agreements (August – July)

190 Days

SALARY/RATE: Support Specialist Salary Scale

REPORTS TO: K-8 Principal

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GENERAL SUMMARY

Greet, welcome, and assist all staff, students, parents, community members and visitors to the school. Answer phones, provide information, take and deliver messages, and direct callers to the appropriate individual. Assist with PowerSchool, Enrollment, and Extracurricular Activities.

RESPONSIBILITIES

• Answer telephone calls, and provide information and assistance to callers.
• Assist visitors to the office, including students, parents, substitute teachers, and others.
• Prepare, copy and distribute notices, memoranda or other correspondence to school employees, parents and students regarding activities, events or other matters.
• Evaluate situations for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.
• Responds to inquiries from students, parents and employees.
• Assist in planning and scheduling school events and activities, and maintaining school calendar.
• Assist with registering new students, making sure forms are completed, obtaining transcripts and other documentation as needed, and entering data into the computer system regarding enrollment and student records.
• Assist in maintaining documents, files, and records to remain compliant.
• Provide support and services for other information systems (Schoology (LMS), Clever, NWEA), data collection, state reporting and data analysis.
• Communicates enrollment deadlines, policies, and paperwork requirements to new families in a timely and professional manner.
• Provides communication support for school emergencies, closures, and other school communication.
• Other duties as assigned by Administration.

MINIMUM QUALIFICATIONS

Education Associates Degree in related field or experience equal to a degree

Preferred Qualifications: Excellent interpersonal and communication skills; both verbal and written

Skills/Efforts Previous experience in school setting preferred

PowerSchool SIS and PowerSchool Enrollment experience preferred

Ability to demonstrate common search, export, and reporting functions

Working experience with Google Sheets, Microsoft Excel, and file formats.

Working Conditions Office environment with limited exposure to outside conditions. Activities require movement/lifting items weighing up to 50 pounds.

York Preparatory Academy is an Equal Opportunity Employer.