Admissions Counselor

Position Number: 001023

Department: Enrollment Management (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

This position is responsible for the recruitment, counseling, and evaluation of prospective transfer students. Serving as a primary representative for UNC Charlotte, the employee facilitates the transition from varied educational backgrounds, including community colleges and four-year institutions, to the university by building strategic relationships with students, their families, and partner institution advisors. The role focuses on helping applicants determine institutional fit, navigate the complexities of credit articulation, and foster a sense of belonging within the university community through targeted outreach and specialized transition support.

The employee manages the full enrollment cycle, from initial recruitment and regional event participation to the final admissions decision. This includes providing expert guidance on academic programs, transfer policies, and university resources to ensure students are well-informed throughout their unique trajectory. Additionally, the employee exercises independent authority to conduct comprehensive application reviews and render admissions decisions for both transfer and freshman populations to build an academically prepared and robust incoming class.

• Provide expert-level counseling and advising to prospective transfer and first-year students regarding university admission requirements, institutional policies, and procedural frameworks across multiple communication platforms.
• Exercise independent authority and professional judgment to conduct comprehensive reviews and render final admissions decisions on transfer and first-year applications, ensuring adherence to established institutional criteria.
• Facilitate on- and off-campus recruitment initiatives, including formal information sessions and presentations, to effectively communicate the university's mission and academic value to diverse audiences.
• Cultivate and sustain strategic partnerships with community college advisors and secondary school counselors to streamline the transfer pipeline and enhance institutional visibility.
• Develop and execute a comprehensive transfer communication plan and outreach strategy designed to optimize the applicant-to-student conversion rate.
• Manage seasonal travel schedules during peak recruitment cycles (fall and spring) to represent the university at regional and national recruitment events.

Other Job Duties:

• Support specialized, high-priority recruitment activities and niche outreach efforts as identified by the management team.
• Assist in the logistical planning and on-site execution of large-scale admissions events.

Minimum Experience / Education:

• Bachelor's degree and two years of related experience; or
• Equivalent combination of education and experience.
• All degrees must be received from appropriately accredited institutions.

Preferred Education Skills and Experience:

• Program and project planning with experience giving presentations to large groups.
• Strong attention to detail while analyzing data, and the ability to make independent decisions.
• Ability to maintain a high level of customer service.
• Excellent verbal, written, interpersonal, and representational communication skills; strong work ethic.
• Ability to travel in and out of state when needed.