Academic Advisor (G3) for Workforce Development

Posting Summary Working Title:
Academic Advisor (G3) for Workforce Development

Role Title:
Education Support Specialist III

Role Code:
29144-SW

FLSA:
Exempt

Pay Band:
4

Position Number:
295R0786

Agency:
Tidewater Community College

Division:
Tidewater Community College (Div)

Work Location:
Norfolk - 710

Hiring Range:
$44,192 - $50,000, commensurate w/ experience.

Emergency/Essential Personnel:
No

EEO Category:
2-Professionals

Full Time or Part Time:
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-:
No

Does this position have a bilingual or multilingual skill requirement or preference?:
No

Work Schedule:
Monday through Friday from 8:30 am to 5:00 pm. Occasional evenings and weekends will be required.

Sensitive Position:
No

Job Description:Tidewater Community College has served South Hampton Roads both students and employers for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCCs institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

This position works closely with potential and currently enrolled students to identify career pathways in workforce credential programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully. Advisors will work with a student population that reflects the diversity of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities for this role.

The advisor is proactive and designed to assist the student to the completion of a credential. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary. Advisors will utilize a variety of technology solutions in addition in-person interactions to connect with students. The ability to utilize and learn new technology and the willingness to work in different environments is essential. The successful candidate must be caring, organized, communicative, and flexible. The Advisors primary role will be onboarding and supporting students in G3 (Get Skilled, Get a Job, Give Back).

This is a restricted position.

Special Assignments:

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications:

• Knowledge of barriers to educational success and a desire to help others reach their educational goals
• Experience working with racially, ethnically, economically and age diverse individuals
• Strong interpersonal skills to help engage, provide support to, and motivate students
• Excellent customer service skills, including the ability to effectively follow up and follow through
• Effective oral and written communication skills
• Effective problem-solving skills
• Excellent organizational skills
• Proficient in use of technology, including Microsoft Office and Google docs
• Demonstrated ability to work effectively both independently as well as part of a team
• Desire to learn and grow as professional needs arise
• Knowledge of available financial aid and scholarship information
• Knowledge of PeopleSoft, Navigate and other educational technologies

Additional Considerations:

• Work experience in a higher education setting or in counseling or academic coaching

Operation of a State Vehicle:
No

Supervises Employees:
No

Required Travel:
Minimal

Posting Detail Information Posting Number:
CLS_4498P

Recruitment Type:
General Public - G

Number of Vacancies:
1

Position End Date (if temporary):

Job Open Date:
06/03/2026

Job Close Date:
06/12/2026

Open Until Filled:

Agency Website:
TCC.edu

Contact Name:

Email:

Phone Number:

Special Instructions to Applicants:
In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealths Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at ..., or DBVI at ...

Additional Information:

Background Check Statement Disclaimer:

The selected candidates offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealths Statement of Economic Interest. For more information, please follow this link:

EEO Statement:
The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement:
The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement:

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting: