Certified EPIC Principal Trainer (Must be certified in EpicCare Inpatient ClinDoc (Secure Chat/Rover)/Clinical Case Mgmt./ Behavioral Health/Long-Term Care/Order Entry (Provider Documentation): 1+Yr Project Raleigh NC: Remote + 9 onsite visits/year

Hybrid Work schedule- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for each go live event. About 8 times during the project on average but could be more.

NCFAST 762480: Experienced Epic-credentialed Principal Trainer (PT) needed for clinical end user, super user, and train-the-trainer training. Candidate must have or obtain credentials required for assigned Epic applications:

EpicCare Inpatient - ClinDoc (including Secure Chat & Rover), Clinical Case Management, Behavioral Health,
Long-Term Care, Order Entry including Provider Documentation

Key Duties:
- Developing role-based training content, independently or with team members, using a variety of software
programs, tools, and applications such as Microsoft Office
- Designing, developing and maintaining instructional materials.
- Maintaining policy and procedure documentation.
- Incorporating feedback from others into existing training and training administration procedures
- Learning new content and consulting with subject matter experts to develop training materials and answer
any participant questions.
- Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.
- Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as
needed.
- Preparing training lessons, printing materials, and setting up the training room and environment prior to
the training session.
- Presenting information verbally and in writing in a clear and easy-to-understand manner.
- Following up with trainees outside of the classroom to offer additional support.
- Serving as an expert educator to state staff.
- Training and credentialing additional classroom trainers as needed (train-the-trainer).
- Training staff and end users by teaching technical topics as needed.
- Managing application assignments by prioritizing assignments and by creating and adhering to it Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Epic Principal Trainer Experience

Required

3

Years

Credentialed in EpicCare Inpatient - ClinDoc (including Secure Chat & Rover), Clinical Case Management, Behavioral Health, Long-Term Care, Orders

Required

EHR/Health IT training experience

Required

5

Years

Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards

Required

Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications

Required

3

Years

Demonstrating flexibility with respect to required changes in training content and delivery methods

Required

The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible

Required

Demonstrated abiilty to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely

Required

Ability to learn new content and leverage that knowledge to develop strong training programs.

Required

Being cooperative and approachable and taking time to listen to and address others' questions or concerns

Required

Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges.

Required

3

Years

Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material

Required

Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing, adjusting materials to audience

Required

3

Years

Has a strong work ethic willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles/adversity

Required

Experience performing job shadowing

Required

3

Years

Credentialed and/or experienced in developing the Epic training environments.

Highly desired

3

Years

melines.

Hybrid Arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for each go live event. About 8 times during the project on average but could be more.